Home Care Compliance Support
Already own an agency? Get ongoing support to stay organized, strengthen your systems, and remain compliance-ready.
Monthly regulation education, policy and procedure organization, employee and client file readiness tools, staff training systems, compliance calendars, audit and survey readiness preparation, documentation workflows, and owner Q&A support — all in one membership.
Get Compliance SupportWho This Is For
Home care agency owners who are already licensed and operating
Owners who want to stay current on SC DPH regulatory updates
Agencies preparing for audits, surveys, or accreditation reviews
Owners who need help organizing employee and client files
Agencies building or improving staff training systems
Owners who want ongoing operational support and community
Program Features
What's Included
Current-regulation education & updates (SC DPH and industry)
Policies & procedures organization and review
Employee file readiness systems and checklists
Client file readiness and documentation workflows
Staff training systems and tracking resources
Compliance calendars and operational checklists
Audit and survey readiness preparation materials
Documentation workflow guides
Monthly owner Q&A and support sessions
Operational systems and best-practice resources
Membership Tiers
Choose Your Level of Support
Foundation
Core compliance education and monthly regulatory updates.
- Monthly regulation update newsletter
- Compliance calendar template
- Policy organization checklist
- Community access
Professional
Full compliance support with file readiness systems and monthly Q&A.
- Everything in Foundation
- Employee & client file readiness checklists
- Staff training tracking resources
- Monthly owner Q&A session
- Documentation workflow guides
Executive
Premium support with audit readiness prep and direct access to Dr. Lakeisha.
- Everything in Professional
- Audit & survey readiness preparation
- Operational systems resources
- Priority Q&A access
- Guest expert sessions
Important to Know
What This Support Does Not Replace
This membership provides educational resources, organizational tools, and general operational guidance. Each agency owner remains solely responsible for meeting all applicable requirements. This support does not replace:
Official state licensing or regulatory approval from SC DPH or any other agency
Legal advice, legal counsel, or representation before any regulator or court
Tax, accounting, or financial advice specific to your business
Employment law guidance or HR legal counsel
Insurance advice or coverage determinations
Payer credentialing, Medicaid/Medicare enrollment, or payer contract compliance
Guaranteed survey passage, audit clearance, or regulatory approval of any kind
Verification of current official requirements — always confirm directly with SC DPH and applicable payers
Beyond DPH Licensure
After DPH: Medicaid & CLTC Is a Separate Pathway
A South Carolina DPH In-Home Care Provider license authorizes the agency to operate under applicable state licensure rules — but it does not automatically enroll the agency as a South Carolina Healthy Connections Medicaid provider or authorize payment for CLTC waiver services. SCDHHS provider enrollment is a separate process that includes screening, licensure verification, and applicable pre-contractual requirements.
SCDHHS Community Long Term Care (CLTC) administers home- and community-based waiver programs including Community Choices. Participating in these programs requires completing two parallel tracks.
Track 1
Agency Provider Enrollment & CLTC Participation
- Confirm the correct SCDHHS provider type and enrollment category for your agency. The right path depends on your services, provider type, and enrollment category — Academy and Compliance Support members receive the guided decision process and portal walkthrough to get this right.
- Confirm whether an organizational NPI is required for your enrollment path. NPI requirements depend on your specific provider type and enrollment category. Confirm your path before applying.
- Complete Healthy Connections Medicaid provider enrollment through SCDHHS.
- Submit and verify all required licensure and enrollment documents.
- Complete applicable EFT/participation agreements, ownership disclosures, and screening requirements.
- Complete required CLTC pre-contractual training and any applicable contract or agreement for the selected service.
- Wait for official SCDHHS enrollment approval before treating your agency as an enrolled Medicaid provider.
Track 2
Member Eligibility, Authorization & Service Delivery
- SCDHHS Community Long Term Care (CLTC) and case management determine member eligibility and coordinate the authorized service package — the agency does not simply "get the client a contract."
- An enrolled provider verifies and accepts the applicable service authorization through current SCDHHS workflows (such as Phoenix, when used).
- Assign qualified staff, complete required EVV and documentation, and bill only authorized services under current Medicaid rules.
This content is educational and informational only. It does not constitute legal advice, regulatory counsel, or a guarantee of Medicaid enrollment, CLTC contracting, payment authorization, or licensure approval. Requirements, processes, and workflows are subject to change. Always verify current requirements directly with SCDHHS and consult qualified legal, regulatory, and billing professionals for guidance specific to your agency.
Provider Identification
NPI: Get the Right Identifier for the Right Enrollment Path
Organizational NPI — Entity Type 2
CMS classifies eligible organizational health care providers as Entity Type 2. NPI applications are free and submitted through the CMS NPPES system.
If your enrollment path requires an organizational NPI, apply through NPPES using your legal business name, EIN, and accurate organization information. Follow current NPPES instructions and provide accurate license information when applicable.
Confirm Your Provider Type First
Not every SCDHHS enrollment path requires an organizational NPI. Whether one is required — and which taxonomy applies — depends on your specific provider type, services, and enrollment category.
The correct SCDHHS provider type and enrollment path for your agency must be confirmed before you apply. Academy and Compliance Support members receive the guided provider-type decision process, document checklist, and portal walkthrough to get this right.
Taxonomy Code — Use the Correct Classification
For an In Home Supportive Care Agency, the correct NUCC taxonomy is:
In Home Supportive Care Agency — 253Z00000X
Use this taxonomy when applying for an NPI as an In Home Supportive Care Agency.
Do not use 343900000X for an In Home Supportive Care Agency.
That taxonomy code does not correspond to this provider type. Using the wrong taxonomy can affect your enrollment.
Taxonomy must still match your actual services and your payer or provider enrollment category. Always verify the correct taxonomy with NPPES and SCDHHS before submitting.
Important Disclaimer
The Home Care Compliance Support Membership provides educational resources, organizational tools, and general operational guidance. It is not legal advice, regulatory counsel, or a guarantee of compliance, survey passage, or regulatory approval.
Each agency owner remains solely responsible for verifying and meeting their own state, payer, contractual, employment, tax, insurance, and legal requirements. Regulatory requirements vary by jurisdiction, service type, and payer. Always verify current official requirements with SC DPH and consult qualified legal, tax, insurance, and employment professionals for advice specific to your agency.
Dr. Lakeisha McKenzie Bradley is an educator and business coach — not a regulator, attorney, or legal counsel.
Stay Compliance-Ready. Every Month.
Questions? Reach Dr. Lakeisha at 864-203-3559 or elitecareacademyteam@gmail.com
Join Compliance Support