Legal
Terms & Conditions
Last updated: October 2026
By accessing or using the Elite Care Academy™ website at theelitecareacademy.com or enrolling in any of our programs, coaching services, or Compliance Support membership, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.
2. Nature of Services — Educational Resources Only
Elite Care Academy™ provides educational resources, coaching, done-for-you document templates, and business guidance for aspiring and operating home care agency owners. All content, templates, and program materials are educational resources only — not legal advice, regulatory counsel, tax advice, insurance advice, or employment law advice. Information and templates are provided for general informational purposes. Requirements vary by jurisdiction, service type, payer, and individual circumstances. Users are solely responsible for verifying current official requirements with SC DPH and other applicable authorities, and for seeking qualified legal, tax, insurance, and employment professionals for advice specific to their situation.
3. No Guarantee of Licensure or Regulatory Approval
Elite Care Academy™ does not guarantee licensure, regulatory approval, survey passage, audit outcomes, or any specific business outcome. All final licensure decisions, timelines, and approvals are controlled exclusively by SC DPH and other applicable regulatory bodies. Completion of our programs does not guarantee that your agency will be licensed or approved to operate. Results vary based on individual effort, market conditions, regulatory requirements, and other factors outside our control.
4. Compliance Support Program — Educational Scope
The Compliance Support Program provides ongoing compliance education, organizational tools, and general operational guidance for existing agency owners. It is not legal advice, regulatory counsel, or a guarantee of compliance, survey passage, or regulatory approval. Each agency owner remains solely responsible for verifying and meeting their own state, payer, contractual, employment, tax, insurance, and legal requirements. Dr. Lakeisha McKenzie Bradley is an educator and business coach — not a regulator, attorney, or legal counsel.
5. Program Enrollment and Payment
By enrolling in an Elite Care Academy program or membership, you agree to pay the applicable fee. Payment plans are available for select programs as described on the program page. All fees are in U.S. dollars. Payments are processed through our secure third-party payment processors.
6. Refund Policy
Due to the digital nature of our products and the immediate access provided upon purchase, all sales are final unless otherwise stated at the time of purchase. If you have questions about a specific program's refund policy, please contact us before enrolling at elitecareacademyteam@gmail.com.
7. Intellectual Property
All content, materials, templates, documents, videos, and resources provided through Elite Care Academy™ programs are the intellectual property of Elite Care Academy™ and are protected by applicable copyright laws. You may use these materials for your own business purposes but may not resell, redistribute, or share them with third parties without written permission.
8. Disclaimer of Warranties
Our programs and website are provided as-is without warranties of any kind. We do not warrant that our services will be uninterrupted or error-free. We do not provide legal, financial, regulatory, tax, insurance, or employment advice. You should consult qualified professionals for guidance specific to your situation.
9. Limitation of Liability
To the fullest extent permitted by law, Elite Care Academy™ shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our programs or website, including but not limited to loss of profits, business opportunities, or regulatory approvals.
10. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of South Carolina, without regard to its conflict of law provisions.
11. Changes to These Terms
We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated date. Your continued use of our services after changes are posted constitutes your acceptance of the revised terms.
12. Contact Us
If you have questions about these Terms and Conditions, please contact us at elitecareacademyteam@gmail.com or call 864-203-3559. Elite Care Academy™, Greenville, South Carolina.